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New version 3.0.0 (2009.50.3) of Nokia Care Suite is available. This multi protocol service software supports Nokia CDMA products and limited functions of GSM and WCDMA products.
Nokia Care Suite V 3.0.0 (2009.50.3)
File Name : NokiaCareSuiteForStore_2009_50_3.msi
Published 21/12/2009 Size 118.0 MB
GLOBAL - Service Software & Driver - Nokia Care Suite (CDMA)
File Directory - Download - Flasher Software
NEW FEATURES FROM PREVIOUS BETA VERSION 2.2 (2009.40.0)
- New tests in Hardware Wizard for front end diagnostics
- Audio test
- Camera configuration
- Touch display calibration
- Touch display calibration test
- Data Verification
- XML File creation for claim handling
- Product code change feature for RM-125. NOTE: Sometimes when doing product code change for the first time, it doesn't work. Workaround for this problem is described in “Errors & Limitations”
- Type Label Printing, compatible with products having XML type label configuration file and Data package version 2.0. Data package must be installed locally to PC.
- Hardware Wizard test results are stored into Action report log. Action report log is managed so that previously created log file for a device is always moved to the same log file named according the latest service date
CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSIONS
- Speed-up of device detection and application start-up time
- Optional files (large content) download is disabled
- Type label printing improvements
INSTRUCTIONS FOR INSTALLATION AND USE
User guide document and elearning material for Care Suite are downloadable.
Care Suite can be installed on same PC with Phoenix Service Software, but please note that currently these two service software can not be run simultaneously. This will be possible when future Care Suite and Phoenix releases are available.
Always shut down Phoenix Service Software before starting Care Suite, and vice versa.
Care Suite installation and use does not require that a dongle (PK-1, PKD-1 or FLS-5) is connected to PC.
FLS-5 is only used for FBUS communication to phones which do not support direct USB connection
click to show : KNOWN ERRORS & LIMITATIONS KNOWN ERRORS & LIMITATIONS
- Care Suite and Phoenix Service Software can not be run simultaneously.
- Automated update from FiRe when using online internet connection is not available until future releases of care suite are made.
- FPS-10 or FPS-21 Flash Prommers are not supported yet
- Supported features depend on product generation and data package configuration. Only refurbishment / software update functions are guaranteed to work for older DCT-4 products. Other features may appear, but they are likely not to work. Some products, such as the RH-111 and RH-125 Care Suite is the only service software. Please check product specific documentation for details.
- Interoperability with Win Vista is not fully guaranteed yet. It is advised to use this release wit Win XP. Please report findings if you experience problems with Win Vista, especially if you can compare the same functionality with Win XP.
- Products using Data Package 1.0 concept are not supported
- Product detection may be slow, please wait patiently. Always follow the UI of connected phone for instructions also, as some models for example need the user to set the phone to PC Suite mode before communication can continue.
- When using multi software update
- Update speed is reasonable if you do not exceed 4 phones
- It is recommended to use phones of the same type
- Product detection works better if you allow Care Suite to detect the first phone before you connect additional phones
- Note that Type label printing feature is not yet 100% ready and labels may not be correct. Currently type label printing supports only products that have Data package version 2 and XML configuration for type label.
- If you experience problems when using Product Code Change with RM-125 in Offline, please close the error message window (shown below) and reconnect device or refresh the connection in Fuse window. It should refresh and redetect the device in PST. Then please restart Product Code Change again. It should help and enable the plug-in to find all needed Data Packages stored locally in user defined paths and show them as a list of product codes with variant description in plug-in UI.
- Both HW Test and HW wizard are visible in PST for RM-125. Only HW test functions work.
PRODUCTS SUPPORTED
This is a list of supported products without Online Internet connection to FiRe. If you use Care Suite in offline mode with local data package installed, please check from the list below. If you use Care Suite in online mode (connection to Fire), you will receive updates from FiRe and then this list is not exhaustive.
Please note that Care Suite is the only service software available for RM-125, RH-111, RM-567
Service Module 00001:
Nokia E90 (RA-6), Nokia 6630 (RM-1), Nokia E70 (RM-10), Nokia N92 (RM-100), Nokia 6136 (RM-106), Nokia N71 (RM-112), Nokia 6131 (RM-115), Nokia 6110 Navigator (RM-122), Nokia 6234 (RM-123), Nokia
6126 (RM-126), Nokia 6133b (RM-126), Nokia N75 (RM-128), Nokia N73 (RM-132), Nokia N73 (RM-133), Nokia N76 (RM-135), Nokia 7390 (RM-140), Nokia 6233 (RM-145), Nokia 5300 (RM-146), Nokia 5300(RM-147), Nokia N76 (RM-149), Nokia N93 (RM-153), Nokia N93i (RM-156), Nokia N93i (RM-157), Nokia N91 (RM-158), Nokia N95 (RM-159), Nokia N95 (RM-160), Nokia 8600 Luna (RM-164), Nokia E50 (RM-170), Nokia E50 (RM-171), Nokia 5200 (RM-174), Nokia 6290 (RM-176), Nokia 6125 (RM-178), Nokia N81(RM-179), Nokia N72 (RM-180), Nokia 5200 (RM-181), Nokia 6110 Navigator (RM-186), Nokia 6086 (RM-188), Nokia N77 (RM-194), Nokia N77 (RM-195), Nokia 6085 (RM-198), Nokia 6134 (RM-199), Nokia 6151(RM-200), Nokia 6263 (RM-207), Nokia E65 (RM-208), Nokia 7373 (RM-209), Nokia 6267 (RM-210), Nokia 6300 (RM-217), Nokia 6300 (RM-222), Nokia N81 (RM-223), Nokia E61i (RM-227), Nokia 5700 (RM-230), Nokia 8800 (RM-233), Nokia N78 (RM-235), Nokia N78 (RM-236), Nokia 3110 Classic (RM-237), Nokia E70-2 (RM-24), Nokia 6500 slide (RM-240), Nokia 5610 XpressMusic (RM-242), Nokia 6120c (RM-243), Nokia E51 (RM-244), Nokia N95 (RM-245), Nokia N96 (RM-247), Nokia 7500 Prism (RM-249), Nokia N81 (RM-256), Nokia 3555 (RM-257), Nokia 6086 (RM-260), Nokia 7900 Prism (RM-264), Nokia 6500c (RM-265), Nokia 6288 (RM-268), Nokia 6555 (RM-271), Nokia 3500c (RM-272), Nokia 3500 Classic (RM-273), Nokia 3109c (RM-274), Nokia 6555c (RM-276), Nokia 3555 (RM-277), Nokia 6500s (RM-278), Nokia 5610 (RM-279), Nokia N96 (RM-297), Nokia 5700 (RM-302), Nokia 5310 (RM-303), Nokia 5310 (RM-304), Nokia 6121 (RM-308), Nokia 6120c (RM-310), Nokia N82 (RM-313), Nokia N82 (RM-314), Nokia N95(RM-320), Nokia N95 (RM-321), Nokia 6301 (RM-322), Nokia 6301 (RM-323), Nokia 6600 (RM-325), Nokia 6220 (RM-328), Nokia N85 (RM-333), Nokia 6300i (RM-337), Nokia N78 (RM-342), Nokia E66 (RM-343), Nokia E66 (RM-345), Nokia E71 (RM-346), Nokia N79 (RM-348), Nokia N79 (RM-349), Nokia N79 (RM-350), Nokia 3600 (RM-352), Nokia 7610 (RM-354), Nokia E71 (RM-357), Nokia 5610 (RM-358), Nokia 5610 (RM-359), Nokia 6680 (RM-36), Nokia 3120 (RM-364), Nokia 3120 (RM-366), Nokia 6210 (RM-367), Nokia 7310 (RM-379), Nokia 3250 (RM-38), Nokia 6210 (RM-386), Nokia 6220 (RM-387), Nokia 6212 (RM-396), Nokia 6500c (RM-397), Nokia 6650d-1c (RM-400), Nokia E71 (RM-407), Nokia 6210 (RM-408), Nokia 5320 (RM-409), Nokia 5220 (RM-410), Nokia 5220 (RM-411), Nokia 6600 (RM-414), Nokia 5320 (RM-
416), Nokia 5320 (RM-417), Nokia 6210 (RM-419), Nokia N90 (RM-42), Nokia E66 (RM-420), Nokia N95 (RM-421), Nokia 6124 (RM-422), Nokia 6122 (RM-425), Nokia E51-2 (RM-426), Nokia 3610 (RM-429), Nokia N91 (RM-43), Nokia 7210 (RM-436), Nokia 8800a (RM-451), Nokia N96 (RM-472), Nokia E60 (RM-49), Nokia N93 (RM-55), Nokia 6270 (RM-56), Nokia 6681 (RM-57), Nokia 6682 (RM-58), Nokia N71 (RM-67), Nokia 7370 (RM-70), Nokia 6288 (RM-78), Nokia 6280 (RM-78), Nokia RM-79 (RM-79), Nokia N70
(RM-84), Nokia 5500 (RM-86), Nokia E62 (RM-88), Nokia E61 (RM-89), Nokia N80 (RM-92), Nokia N70(RM-99), Nokia 2610 (RH-86, RH-87), RM-246, Nokia 5800 (RM-356 RM-432), Nokia 5130C (RM-495), Nokia E-52 (RM-481), Nokia E-55 (RM-482, RM-497), RM-647, Nokia N97 mini (RM-553, RM-555), Nokia N97 (RM-505), Nokia 7510 (RM-399), Nokia 1680 (RM-490), Nokia 5730 (RM-465), Nokia 5130 (RM-496), Nokia 2720 (RM-520), Nokia 3711 (RM-511), Nokia 2330 (RM-513), Nokia 2600 (RM-341), Nokia 2660 (RM-293), Nokia 2680 (RM-393), Nokia 6350 (RM-455), Nokia 6750 (RM-381), Nokia 2720 (RM-520), Nokia 2320 (RM-515), Nokia E72 (RM-529, RM-530, RM-584), Nokia E52 (RM-469), RX-51
NOTE: When performing refurbish to "Nokia 6110 Navigator (RM-186, RM-122)" user data might not be removed completely. The problem is in phone data package.
NOTE: Following products might require SIM card inserted while refurbishing: Nokia 6630 (RM-1), Nokia N72 (RM-180), Nokia E70 (RM-10), Nokia N70, Nokia 6680, Nokia 6681, Nokia N91, Nokia 6682 (RM-58), Nokia N70 (RM-84), Nokia E60 (RM-49), Nokia N73 (RM-132), Nokia N73 (RM-133), Nokia N93 (RM-153), Nokia N72 (RM-180), Nokia N93 (RM-55), Nokia N80 (RM-91), Nokia N80 (RM-92), Nokia N80 (RM-93), Nokia N70 (RM-99), Nokia N90 (RM-42), Nokia E70 (RM-10), Nokia E50 (RM-170), Nokia E50 (RM-171), Nokia E70-2 (RM-24), Nokia E61 (RM-89), Nokia N71 (RM-112), Nokia N71 (RM-67), Nokia N92 (RM-100), Nokia N92 (RM-101), Nokia N92 (RM-102), Nokia N92 (RM-103), Nokia 3250 (RM-38), Nokia N75 (RM-128), Nokia 5500 (RM-86), Nokia N93i (RM-156), Nokia N93i (RM-157), Nokia E65 (RM-208), Nokia E61i (RM-227)
Service Module 00002
1HD, 1JD, DTE-1, DTE-3, HF-20, HF-21, HF-5, HT-1, HT-2, HT-3, Nokia 3300 (NEM-1), Nokia 3300 (NEM-2), N-gage (NEM-4), Nokia 6600 (NHL-10), Nokia 6620 (NHL-12), Nokia 7650 (NHL-2NA), Nokia 7210 (NHL-4), Nokia 7250 (NHL-4J), Nokia 7250i (NHL-4JX), Nokia 6610 (NHL-4U), Nokia 6800 (NHL-6), Nokia 3650/3660 (NHL-8), Nokia 6820 (NHL-9), Nokia 3600/3620 (NHM-10), Nokia 8910 (NHM-4), Nokia 8910i (NHM-4NX), Nokia 8310 (NHM-7), Nokia 3510 (NHM-8), Nokia 6650 (NMH-1), NMM-1, Nokia 7600 (NMM-3), Nokia 6310 (NPE-4), Nokia 6310i (NPL-1), Nokia 6100 (NPL-2), Nokia 6200 (NPL-3), Nokia 5140 (NPL-4), Nokia 5140 (NPL-5), Nokia 3595 (NPM-10), NPM-10x, Nokia 5100 (NPM-6), Nokia 5100 (NPM-6X), Nokia 3590 (NPM-8), Nokia 6510 (NPM-9), Nokia 8390 (NSB-8), Nokia 6800 (NSB-9), Nokia 6590 (NSM-9), Nokia Remote Camera (PT-6), Nokia 9500 (RA-2), Nokia 9500 (RA-3), RA-4, RA-8, RAE-6, Nokia 7700 (RAL-2), Nokia 6230 (RH-12), Nokia 1100a (RH-18), Nokia 3100/3120 (RH-19), Nokia 6220 (RH-20), Nokia 7200 (RH-23), RH-26, Nokia 6230 (RH-28), RH-29, Nokia 3200 (RH-30), Nokia 3200b (RH-31), Nokia 7200 (RH-33), Nokia 1100b (RH-36), Nokia 3220 (RH-37), Nokia 1100a (RH-38), Nokia 6108 (RH-4), RH-47 (RH-47), Nokia 3220b (RH-49), Nokia 3100b/3120b (RH-50), Nokia 7610 (RH-51), Nokia 7610b (RH-52), Nokia 2650 (RH-53), Nokia 2651 (RH-54), RH-59, Nokia 3108 (RH-6), RH-60, RH-64, RH-65, Nokia N1110b (RH-69), Nokia N1110 (RH-70), Nokia 6060 (RH-73), Nokia 6061 (RH-74), RH-75, RH-80, RH-84, RH-85, Nokia 3510i (RH-9), Nokia N1112b (RH-92), Nokia 1112/1110i (RH-93), Nokia 6060/6060v (RH-97), Nokia 6061 (RH-98), Nokia 616 (RV-1), RX-16, RX-1C, RX-1M, RX-2, RX-23, RX-2L, RX-42, RX-44, RX-9, TFE-4, TFE-4R, TME-3, TME-4
Service Module 00003
Nokia 2605 (RM-339), Nokia 6205 (RM-347), Nokia 7205 (RM-383), Nokia 2608 (RM-376), Nokia 8208 (RM-384)
Service Module 00004
Nokia 1006 (RH-120), Nokia 1606 (RH-109), Nokia 2228 (RM-377), Nokia 3606 (RM-375)
Service Module 00005
Nokia 1508 (RM-388), Nokia 1508i (RM-430)
Service Module 00006
RM-567
Service Module 00008
Nokia 1202 (RH-111), Nokia 1661 (RH-121), RH-125, RH-126, RM-647, RM-653
REPORTING ERRORS
Care Suite has been activated to the Genius – tool so error reporting works the same way as for the Phoenix Service Software. Please include log files, detailed description on how to reproduce the problem
and screenshot to the case.
Download :
Related Software : Nokia Care Suite For Store 2009 40.0
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